Top A Plus Certification Flashcards

The following flashcard decks are designed to help you prepare for your A+ certification exam. This exam will certify you in basic PC maintenance and troubleshooting as a computer service technician. Here are some examples of the types of questions you may see on your exam. “You are helping a customer with an Internet connectivity problem. The customer tells you that the computer cannot connect to a favorite website. After quickly analyzing the computer, you note that it cannot connect to any websites. What should you do next?”

“Your customer has a computer (called comp112) that has been infected by a worm. The worm has propagated to at least 30 other computers on the network. What should you do first before attempting to remove the worm from the computer named comp112?” We hope that this content will serve you in your education toward becoming a A+ certified computer service technician.
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