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Cards In This Set
| Front | Back |
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When someone is giving you eye contact it
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Indicates interest,regulatesinteraction, shows attentiveness
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What information will you need to know before you make a flight reservation
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Time of day, date of departure,return date and time, and preferred airline
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Memos are usually used
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To communicate with people inside the company
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After the first purchase , customerscontiue to buy because of
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Service
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A service attitude means that you
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Go a little extra, do a little more to help the customer
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A handheld digital organizer is known as a
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Personal digital assistant
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A persons integrity is a reflection of
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Ethics
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Most organizations usethe filing rules published by the
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ARMA
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A machine that sends written, graphic, and photographic images across telephone lines
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Facsimile machine
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Equipment connected to the CPU is called
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Peripherals
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Word nearest in meaning to veracious
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Truthful
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The difference in punctuation styles lies in the punctuation
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After the salutation and complimentary closing
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A call placed at 8:30 am in Los Angeles would be recieved in Nashville at
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10:30 am
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What is the correct alphabetic filing order for 1 hour dry cleaning, III star productions and 4 star costumes
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1 hour dry cleaning, 4 star coutumes, III star productions
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The proofreaders mark that uses 3 short lines under a letter means that
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The letter should be capitalized
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