Office Procedures Changing & Challenging Office

Term that denotes a higher level of responsibility than assistant

Current job title replacing Office assistant, clerical assistant, or clerk typist.

Require critcal and creative thinking and decision making skills, such as analyzing reports and making decisions regarding equipment purchases.

Generic term used to denote an employee who performs all types of basic office functions.

Wrist ailment typically caused by incorrect alignment of hand and wrist when using the computer keyboard.

The direction authority flows in a company's management/employee organization; also called line authority.

Set of rules governing the behavior of all members of an organization. The code of ethics calls for high standards of honesty, objectivity, diligence, and loyalty; also called code of business conduct.

An office that is concerned with managing resources so these resources do not negatively affect the environment.

Science of fitting the workplace to meet the employee's physical and psychological needs.

A computer keyboard that separates or slightly angles the right and left hand keys to greatly reduce forearm tention.

Person's motivation based on his or her ideas of right and wrong.

Newer job title replacing titles such as office assistant; denotes an office professional who works for one or more managers.

Newer title replacing secretary or senior secretary.

Opportunity for employees to work abroad.

Job functions that require judgment, analytical (decision- making), and people skills, such as coordinating a team project.