MGT 521: Week 4 (Chapter 14 & 17)

Chapter 14: Understanding Individual Behavior Chapter 17: Managers as Leaders

29 cards   |   Total Attempts: 188
  

Cards In This Set

Front Back
Leadership
-Leadership is the process of motivating employees and teams to accomplish stated objectives
-While leading is one of the functions of management, not all managers are leaders and vice versa
Leadership Trait Theories
-Attempted to identify certain that all leaders have
-Were largely discarded in favor of leadership behavior theories
4 Leadership Behavior Theories
1.University of Iowa (3 leadership styles and effectiveness)
2. Ohio State (2 behavioral dimensions: initiating structure and consideration)
3. University of Michigan Studies (2 behavioral dimensions: employee vs production oriented)
4. Managerial Grid
Leadership Behavior Theories:
University of Iowa

3 leadership styles and their effectiveness
-autocratic style: dictates work methods, centralizes decision making, limit participation among employees/subordinates
-democratic style: involves others in decision making, does not hesitate to delegate authority, allows for and encourages feedback
-laissez-faire style: maintains hands off leadership style, allows team to make its own decisions

*Inconclusive regarding leadership style and performance; employee satisfaction indicated that employees prefer democratic leaders
Leadership Behavior Theories:
Ohio State
2 Behavioral Dimensions
-Initiating structure: how a leader defines their role and the roles of group members to reach goals
-Consideration: how a leader trusts and respects group members and vice versa

*Leadership high in both initiating structure and consideration sometimes high performance and satisfaction, but not always
Leadership Behavior Theories:
University of Michigan
2 Behavior Dimensions
-Employee oriented: emphasize interpersonal relationships
-Production oriented: emphasize task aspect of job

*Studies concluded that leaders with high employee orientation generally achieved high group performance and employee satisfaction
Leadership Behavior Theories:
Managerial Grid
*Managerial grid constructed based on University of Iowa, Ohio State, and University of Michigan studies

2 Behavior Dimensions
-Concern for people
-Concern for production

*5 styles of leadership were named, correspondingly high and low on these 2 dimensions. Grid concluded most effective managers were high on both dimensions
3 Contingency Theories of Leadership
1. Fiedler Contingency Model (effective group performance based on leader's style and effectiveness)
2. Situational Leadership Theory (Hersey and Blanchard ranking and leadership styles)
3. Path-Goal Model (leadership behaviors change based on situational contingency variables)
Contingency Theories of Leadership:
Fiedler Contingency Model
2 Factors of Effective Group Performance
-Leader's Style
-Amount of control and influence in the situation

*Model is based on the idea that different types of situations call for different leadership styles

2 Basic Leadership Styles
-Task Oriented
-Relationship Oriented

*Model assumed that a leader's style could not be changed

3 Key Situational Factors in Leader Effectiveness
-Leader-member relations
-Task Structure
-Position Power
Contingency Theories of Leadership:
Situational Leadership Theory
*Focuses on the followers' readiness, which refers to the extent to which employees can and wish to complete a specific objective

2 Leadership Dimensions
(Hersey and Blanchard Ranking and 4 Leadership Styles)
-Telling: high task-low relationship
-Selling: high task-high relationship
-Participating: low task-high relationship
-Delegating: low task-low relationship

*As followers reach higher levels of readiness, the leader should decrease management of their activities and also decrease relationship behaviors
Contingency Theories of Leadership:
Path-Goal Model
Path-Goal Theory
-Leader's job to guide followers as they strive to accomplish their goals
-Leader's job to ensure individual follower goals are compatible with the organization

4 Leadership Behaviors
-Directive
-Supportive
-Participative
-Achievement Oriented

*Assumes that leaders are flexible and can change their leadership style and behaviors to suit a specific situation

2 Situational Contingency Variables
-Environment: outside follower's control
-Follower's personal characteristics
4 Contemporary View of Leadership
1. Leader-Member Exchange Theory
2. Transformational-Transactional Leadership
3. Charismatic-Visionary Leadership
4. Team Leadership
Contemporary View of Leadership:
Leader-Member Exchange Theory
-Leader-member exchange theory states that leaders establish in-groups and out-groups ammong employees early on in a leader's interaction with a follower
-Employees in the in-group will generally be more favored and measurements like turnover and job satisfaction will reflect this
-Leaders will reward employees in the in-group and punish those in the out-group
Contemporary View of Leadership:
Transformational-Transactional Leadership
-Transactional leaders lead primarily by exchanging rewards for performance in an attempt to motivate employees
-Transformational leaders inspire followers to aachieve outcomes above and beyond the norm
-Research indicates that transformational leaders were seen as more effective and more promotable, and therefore tend to increase satisfaction and reduce turnover among their followers
Contemporary View of Leadership:
Charismatic-Visionary Leadership
*Charismatic leader is a self-motivated individual who has a large personality and can influence an individual's behaviors

5 Charismatic Leaders Personal Characteristic
-Visionary
-Ability to articulate that vision
-Willingness to take risks to achieve that vision
-Sensitivity to both environmental constraints and follower needs
-Behaviors that are out of the ordinary