Psychology

Psychology  

20 cards   |   Total Attempts: 189
  

Cards In This Set

Front Back
Fredrick taylor scientific management theory basically argued that
Productivity could be improved by breaking jobs into isolated specialized tasks and assigning workers to each task
Prior to the industrial revolution most work was
Performed by individual craftworkers
The major theme of interperonal relations that deals with an individual understanding of how his/her behavior affects others is
Self awareness
Young people face a challenge communicating in the workplace if they choose to use interent jargon such as imho or lamo, cyberlingo is an example of whcih filter
Culture
Active listening involves a number of important skills, including
Clarifying by asking questions
Nancy likes to give people advice, seeks control over others, and initiates demands. In terms of communications style , nacy would be
High in dominance
Believeing you can achieve those goals you set forth indicates you have high
Self efficiancy
Who you are ( your personality, traits, genesm and upbringings) are largely unchangeable, however how you communicate or act can change
True
Family has little influence on individuals work
False
The impression others have of us based on our observable patterns of behabior is called communication style
True
The flow of info in a company declines when human relations is lacking
Trust
William talks to a person who does not know english very well. What does the language difference represent that can make communication more complex
Filter
Amy informs her employees that they can offer any constructive criticism regarding her leadership style by placing anonymous notes in her mailbox. This is an example of
Upward communications
Tien constantly seeks reassurance refuses to take strong positions in discussions, and tends to agree with whoever is speaking when she's in group discussions. Tien behavior is consistent with a_____style
Supportive
When attempting slyle flexing to appeal to someone with a director style, one should
Approach the person in a straightforward, direct manner