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The process of attending to some information received by our senses and ignoring other information.
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Selective Attention
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The process of receiving information about and making sense of the world around us.
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Perception
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Organizing people and objects into preconceived categories that are stored in our long-term memory.
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Categorical thinking
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Visual or relational images in our mind representing the external world.
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Mental Models
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The process of assigning traits to people based on their membership in a social category.
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Stereotyping
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The perceptual process of deciding whether an observed behaviour or event is caused largely by internal or external factors
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Attributionn Process
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The tendency to see the person rather than the situation as the main cause of that person's behaviour
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Fundamental attribution error
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The tendency to attribute our favourable outcomes to internal factors and our failures to external factors
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Self-serving bias
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Occurs when our expectations about another person cause that person to act in a way that is consistent with those expectations
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Self-fulfilling prophecy
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A perceptual error whereby our general impression of a person, usually biased on one prominent characteristic, colours our perception of other characteristics of that person
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Halo effect
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A perceptual error in which we quickly form an opinion of people based on the first information we receive about them
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Primary effect
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A perceptual error in which the most recent information dominates our perception of others
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Recency effect
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A perceptual error in which we overestimate the extent to which other have beliefs and characteristics similar to our own
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False-consensus effect
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A model of mutual understanding that encourages disclosure and feedback to increase our own open area and reduce the blind, hidden, and unknown areas
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Johari Window
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A theory stating that the more we interact with someone, the less we rely on stereotypes to understand that person
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Contact hypothesis
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