MRI CSAM Exam

MRI is a division of CDI boasting nearly a 1000 offices in 10 countries world wide. CDI is a 3 billion publicly traded company on the NYSE.

True or False

In 2008 the staffing industry revenues were roughly targeted at 155 billion. Permanent comprising about 19 billion, and contract staffing at about 104 billion. This is relevant.

True or False?

Everyone establishing their practice should focus their efforts based on three basic elements. This is known as a DIG.

Fill in the Blank:
What does this Acronym stand for?
D____ I_____ G______

The MRI Network way summarizes its core methodologies (the 24 step process) in 8 core sets of activities. The first 4 are used to in recruiting and marketing. The last 4 are used in closing the placement process.

Fill in the Blank:
Write the 8 core activities

The MRI Network Way takes an approach founded on 3 pillars. Which of the following is correct?

A. Consistent message, Geography, Industry Expertise
B. 24 step plan, Proven methodology, MRI Branding
C. Global Reach, Industry Expertise, Proven Methodology
D. Marketing the Impact Player, Learning and Talent development, Ongoing improvement.

The blueprint for performing a high-touch process in an expedient, consistent manner, and for establishing a standard of quality throughout the organization is called the ______ ______ Process.

Fill in the blank above.

True or False:
There are approximately 24 steps in the permanent placement process and 21 steps in the contract staffing process. The actual number of steps is less important than the commitment to a thorough and efficient progression through the process.

True/False:
There are 6 main activities to track in our business. The top 3 being connect time, number of connects, and presentations to clients and candidates.

When planning a balanced day of activities you should include the following five call-activities:

A) Planning, Connecting, Assessing, Aligning, Closing
B) Planning, Time Blocking, Connecting, Closing, Email campaigning
C) Morning meeting, Industry researching, Name gathering, Networking/relationship building, Connecting,
D) Mapping/Matching & Presenting, Marketing, Reference checking, recruiting, and closing.
E) None of the above

Which of the following is incorrect, and what should it be?

The 10 most common Rookie Mistakes:
1) Judging the business too soon
2) Staying in the Mechanical
3) Ignoring the 'warning signs'.
4) Closing an unemployed candidate on salary by telling them "You're making ZERO!"
5) Substituting anything for hard work.
6) Failing to plan
7) Starting a search with limited info (not a complete assignment)
8) Staying 'married' to a search assignment
9) Failing to back up the 'perfect' candidate
10) Not asking the tough questions

Which of the following Characteristics of an Impact Player do not belong?
1) Works exclusively with you.
2) Has skills that are in demand.
3) Has measurable experience/achievements.
4) Has realistic needs that can be met through a job change.
5) Has Checkable references.
6) Demonstrates cooperation and respect for you and your process.
7) Demonstrates a sense of urgency to make a change by having an updated resume on file.

There are 7 objectives for every marketing call we make.
1) Get a send out for your impact player
2) Get an alternate Job order
3) Get a contract assignment
4) Have a business discussion surrounding: industry trends, get referrals, and/or develop your industry knowledge.
5) Agree to action: Find a specific objective for the next call. Commit never to make a 'check in' call.

Which 2 are missing?
A) Deliver your FAB Statement, Do Name gathering
B) Ask for client's email address, Position your office as a market leader.
C) Get a company name list, Deliver a threat message if they don't do business with you.
D) Recruit the Hiring Authority, Identify another way to provide value: Find a USP (Unique selling point).

Fill in the blanks below.

The FAB Statement consists of one positive attribute about a candidate called the _________.
A specific completed task that is worthy of recognition is called the _________ .
Directing attention to how this candidate's _________ and ________ will satisfy a personal or organizational need is called a _________.

During What Stage should the 4 I's be used to open dialogue with every prospect/client? And what are the 4 I's?

Select the best answer:

A) Assess: Introduce, Insight, Inspire, Invite.
B) Connect: Introduce, Insight, Inspire, Invite.
C) Align: Introduce, Inspect, Inspire, Invite.
D) Connect: Introduce, Insight, Inspire, Invest
E) None of the Above

In the 4 I's model, Insight is the heart of your opening dialogue. This is your opportunity to give them insight into your company, capabilities, and process.

True or False?