How Well Can You Answer These Service Marketing Flashcards

59 cards   |   Total Attempts: 188
  

Cards In This Set

Front Back
What firms produce intangible products that cannot be inventoried
Service Firms
Products that cannot be seperated from the customer are associated with with type of firm
Service Firms
What is perishability
Services cannot be inventoried and must be consumed when performed
What is inseperabiity
Production and consumption are inseperable, implying a service was sold.
What is cost measurement
The determination of of the dollar amounts of direct materials, direct labor and overhead costs.
What is cost accumulation
The recognition and recording of costs
What is cost assignment
The assignment of costs to products or services once the costs have been accumulated and measured
T or F Unit cost is a critical piece of information for a manufacturing business as well as a service company
True
What is normal level
The production level for the year
What is expected level
The average activity usage over the long term
What accumulates the cost of a single job produced
The job order cost sheet
What is a work in process inventory file
The collection of all job order cost sheets
What source document assigns the direct labor to each particular job
The time ticket
T or FA job order costing process would be applicable for an airplane manufacturer
True
When materials are purchased the cost of materials flows into
The materials inventory account