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Cards In This Set
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What is job enrichment?
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Redesigning jobs in a way to increase the opportunities for the workers to feel more responsibility, acheivement, growth and recognition. Therefore they will have more motivation.
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__________ __________ mean systematically moving workers from on job to another.
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Job rotation
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_________ ___________ means assigning workers the same level jobs
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Job enlargement
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What are the 5 steps to business process reengineering?
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1. identify a business process to be redesigned2. measure the performance of the existing process3. identify opportunities to improve4. redesign and implement a new way of doing work 5. assign ownership of sets of formerly separate tasks to an individual or team
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______ _________ __________ means redesigning business processes
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Business process reengineering
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To aid in conducting a workflow analysis, the manager may use a ______ _________ __________; this lists each step of the process.
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Flow process chart
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A workflow analysis may lead to...
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Changing or reengineering the job
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A _______ __________ is a detailed study of the flow of work from one job to another in one identifiable work process.
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Workflow analysis
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A _____ ________ provides a detailed picture of the jobs work flow.
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Process chart
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The organization job chart shows...
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Where the job fits in an organization
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What is your first step of your typical job analysis?
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Determine the use to which the information will be put because this will determine how you collect information
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What is the second step of job analysis?
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Research the job
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What are the five uses of job analysis information?
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1. recruitment and selection 2. EEO compilance3. training 4. performance appraisal 5. compensation
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What six things do managers collect using job analysis?
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1. work activities 2. human behaviors3. machines, tools and equipment4. job standards 5. job context6. human requirements
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____________ is what type of people to hire for the job
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Specifications
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