Business Research Chapter 4

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Front Back
A research design ensures that the study is ... and will use ...
- relevant- economical procedures
There are three types of research designs:
1. exploratory2. descriptive3. causal
The exploratory research design concerns the ...
Discovery of ideas and insights
The descriptive research design concerns the ...
Occurence frequency and variable relationship
The causal research design concerns the..
Cause-and-effects relationships
According to the explorative research, an hypothesis is ...
A statement that specifies how two or more measurable variables are related
Explorative research is mostly seen as the first step of data collection, since it provides ... data
Qualitative
There are three types of explorative researches, namely:
1. literature search2. experience survey3. case study
When it comes to the explorative reseach of literature search, we deal with three sources:
1. conceptual literature like e.g. search engines2. trade publications that are accessible for members3. published data
When it comes to the explorative research of experience survey, it involves informants who are ..
Familiar with the subject
Experience survey (explorative) is a.k.a. ...
Key informant survey
When it comes to the explorative research of case studies, we deal with benchmarking, which is ...?
Comparing one's own process and performance to the industry's leader
There are three qualitative marketing research methods:
- focus groups- debt interviews- projective techniques
When it concerns the qualitative marketing research method 'focus groups' there is a three step process:
1. generate hypothesis and helpful info2. provide background information3. obtain customer impressions
What are the 11 golden rules when it comes to the qualitative marketing research method 'focus groups'?
1. 8-12 participants2. compensation of 60-75$ each3. best days: tue-wed-thursdsy4. small cool room5. comfortable chairs6. soft drinks & cookies7. appprox. 4 groups a day8. 1.5hour session9. one way-mirror10. taped convos11. 6-week turnaround