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Abuse
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The willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish
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Advance Directives
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A document that makes a person's wishes known regarding life support issues in the event that are unable to speak for themselves.
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Aphasia
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A brain injury that impairs the expression and understanding of language as well as reading and writing.
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Chain of Command
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A list of who reports or answers to whom.
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Confidentiality
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Not sharing spoken and/or written words about a resident
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Durable Power of Attorney for Health Care
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Advance directive authorizing another person to make a variety of legal decisions for a person if that person is unable to make or communicate a decision. This document usually includes decision about health care.
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Ethics
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Standards of behavior developed by a person's concept of right and wrong.
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Etiquette
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Acceptable standards of behavior among family members of society as they function in public or work.
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Exploitation
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Illegal use of vulnerable adult's property or personal items.
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Involuntary Seclusion
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Separation of a resident from other residents or from his/her room or confinement to her/his room (w or w/o roommates) against the resident's will, or the will of the resident's legal representative.
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Job Description
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Duties and responsibilities involved in a work position.
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Living Will
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An advance directive document that outlines end-of-life car wishes by the resident and for the resident
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Neglect
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Failure to provide goods and services necessary to avoid physical harm or mental anguish.
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Ombudsman
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An advocate or representative who speaks or writes in support of the resident's causes or complaints.
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Patient
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A person having physical or emotional illness that is receiving care from health care workers.
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