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Related Flashcards
Cards In This Set
| Front | Back |
 It's not your I.Q. that sets you apart, its your |
I CAN
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The difference between those who do well, and those who truly excel is |
5% extra effort
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It takes ____________________ to form a good impression |
30 seconds
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It takes ____________________ to correct a bad first impression |
20 encounters
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When talking to someone for the first time, use their |
Name 3 times in the conversation
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Two suggestions that help you become an effective speaker and presenter are to |
Speak Slowly and take deep breaths
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The WIT stands for |
Whatever It Takes
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The ability to feel what others feels is |
Empathy
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The ability to motivate yourself to do something without having to be told by someone else is |
Self-motivation
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What are two problems for leaders? |
1. Hearing Negative over Positive 2. Self-Concept Based on Performance
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To take something negative and turning ti into something positive is |
Reframing
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What are 3 ways self-concept is formed? |
1. Social Experiences 2. Social Comparisons 3. Reflected Appraisals
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55% of every message is communicated through the use of |
Body Language
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35% of a message is communicated through your |
Tone of voice
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Only 7% of a message is communicated by |
Words
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