Front | Back |
Whenever possible, begin a sentence after a heading with This, It, or some other pronoun that refers to the heading.
|
FALSE
|
For any document that your audience is likely to read completely (such as a letter, memo, or instructions) you should. . .
|
single-space within paragraphs and double-space between.
|
For highlighting your document. . .
|
use dramatic typefaces sparingly.
|
When adding headings, be sure to. . .
|
insert one additional line of space above your heading.
|
For more personal forms of communication (letters/ memos, and so on), choose. . .
|
unjustified text.
|
Page design requirements vary from organization to organization.
|
TRUE
|
For users who will be facing complex information or difficult steps, you should not. . .
|
Use a 10-point or smaller type size.
|
Margins of 1/2 inch or smaller are desirable for most documents.
|
FALSE
|
Technical documents usually are read with undivided attention.
|
FALSE
|
Words in lowercase letters are easier to read than those in uppercase letters.
|
TRUE
|
Executives consistently rank _____________ skills as the most vital of employee qualities.
|
Communication
|
Direct, straightforward communication is valued by all cultures.
|
FALSE
|
A technical document is based on. . . |
Usable information
|
A technical document focuses on. . .
|
the subject
|
As you advance in your profession, your ability to communicate is likely to become more important than your technical background.
|
TRUE
|