Social Psychology Chapter 12

Final

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Social psychology
– the scientific study of how a person’s thoughts, feelings, and behavior are influenced by the real, imagined, or implied presence of others.
Social influence
-the process through which the real or implied presence of others can directly or indirectly influence the thoughts, feelings, and behavior of an individual.
Conformity
- changing one’s own behavior to match that of other people.
Foot-in-the-door technique (Four Ways to Gain Compliance)
– asking for a small commitment and, after gaining compliance, asking for a bigger commitment.
Door-in-the-face technique(Four Ways to Gain Compliance)
– asking for a large commitment and being refused, and then asking for a smaller commitment.
Norm of reciprocity(Four Ways to Gain Compliance)
- assumption that if someone does something for a person, that person should do something for the other in return.
Lowball technique(Four Ways to Gain Compliance)
– getting a commitment from a person and then raising the cost of that commitment.
That’s-not-all technique(Four Ways to Gain Compliance)
- a sales technique in which the persuader makes an offer and then adds something extra to make the offer look better before the target person can make a decision.
Obedience
- changing one’s behavior at the command of an authority figure.
Milgram study
– “teacher” administered what they thought were real shocks to a “learner.”
Stanley Milgram (3)
•Lost letter technique • Familiar strangers • Small world problem
Attitude
- a tendency to respond positively or negatively toward a certain person, object, idea, or situation.
•The three components of an attitude are the affective (emotional) component, the behavioral component, and the cognitive component.
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•Attitudes are often poor predictors of behavior unless the attitude is very specific or very strong.
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Formation of Attitudes •Direct contact with the person, situation, object, or idea. •Direct instruction from parents or others. •Interacting with other people who hold a certain attitude. •Watching the actions and reactions of others to ideas, people, objects, and situations.
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