Quiz5MSCI311

Module 8 & 9

112 cards   |   Total Attempts: 188
  

Cards In This Set

Front Back
List the 4 core topics of module 8 – Technology
1. Joan Woodward – unit, batch, and process
2. Charles Perrow – Task variety & analyzability
3. J.D. Thompson – task interdependence
4. the social technical view
What is the definition of technology[4]
-technology is
(1) knowledge,
(2) tools,
(3) techniques and
(4) behaviour
used to transform organization inputs into outputs
Draw out the diagram associated with technology and its definition
Organization inputs --> Technology --> Organization outputs
What are examples of operations technology?
Machines, equipment, instruments
What are examples of information technology?
Information that is received, generated or analyzed
What 3 areas does technology affect?
1.tasks
2.productivity
3.organizational design
How does technology affect task?
Technology affects job design (i.e. digital v. analog phone)
How does technology affect productivity?
New technology to increase productivity
How does technology affect organizational design?
There are 3 classical studies that talk about this
What are the 3 classical studies that talk about organizational design?
-Joan Woodward – unit, batch, and process
-Charles Perrow – Task variety & analyzability
-J.D. Thompson – task interdependence
Woodward Studies:
What was the study about?
-study on many manufacturing firms
-investigated 100 companies
-focused on technology on different organization
-gathered information on formalization, centralization, various variables
Woodward Studies:
What was the unit of analysis with this experiment?
-core operating technology of the organization
Woodward Studies:
Is technology an independent or dependent variable?
Independent
Woodward Studies:
What are the 2 complexities of this study?
1.Extent to which manufacturing tasks are integrated, automated and programmed
2.production volume
Woodward Studies:
Give an example of an industry that has a lot of integration and not a lot of integration (as discussed by first complexity)
1.Oil refinery is a process that is automated and integrated
2.Old shoe maker is not automated; production is made upon request by the customer