Front | Back |
List the 4 core topics of module 8 – Technology
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1. Joan Woodward – unit, batch, and process
2. Charles Perrow – Task variety & analyzability 3. J.D. Thompson – task interdependence 4. the social technical view |
What is the definition of technology[4]
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-technology is
(1) knowledge, (2) tools, (3) techniques and (4) behaviour used to transform organization inputs into outputs |
Draw out the diagram associated with technology and its definition
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Organization inputs --> Technology --> Organization outputs
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What are examples of operations technology?
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Machines, equipment, instruments
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What are examples of information technology?
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Information that is received, generated or analyzed
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What 3 areas does technology affect?
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1.tasks
2.productivity 3.organizational design |
How does technology affect task?
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Technology affects job design (i.e. digital v. analog phone)
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How does technology affect productivity?
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New technology to increase productivity
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How does technology affect organizational design?
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There are 3 classical studies that talk about this
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What are the 3 classical studies that talk about organizational design?
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-Joan Woodward – unit, batch, and process
-Charles Perrow – Task variety & analyzability -J.D. Thompson – task interdependence |
Woodward Studies:
What was the study about? |
-study on many manufacturing firms
-investigated 100 companies -focused on technology on different organization -gathered information on formalization, centralization, various variables |
Woodward Studies:
What was the unit of analysis with this experiment? |
-core operating technology of the organization
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Woodward Studies:
Is technology an independent or dependent variable? |
Independent
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Woodward Studies:
What are the 2 complexities of this study? |
1.Extent to which manufacturing tasks are integrated, automated and programmed
2.production volume |
Woodward Studies:
Give an example of an industry that has a lot of integration and not a lot of integration (as discussed by first complexity) |
1.Oil refinery is a process that is automated and integrated
2.Old shoe maker is not automated; production is made upon request by the customer |