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Will we easily change our attitudes?
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No, we won’t change our attitude
unless we have to. We follow the path of least resistance.
Could modify cognitions, could
add cognitions, could change the perceived importance of one cognition, could
deny a link between the two cognitions – if none of these can occur you will
change the attitude
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Other conditions are necessary as well for attitude change
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Some behavior that is
discrepant with attitude might cause some unwanted negative consequence – do
you take personal responsibility for that discomfort (people in $20 group don’t
take personal responsibility for lying) if you take personal responsibility
will cause physiological arousal which causes people to try to attribute
arousal – if attributed to behavior, then ought to see attitude change
Personal responsibility link
especially important – if we freely choose to do something then should get big
cognitive dissonance which leads to attitude changeBehavior does not equal attitude leads to unwanted negative consequence which if taken as a personal responsibility will lead to physiological arousal --> attribution of arousal to behavior --> attitude change
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What are the three claims made by Festinger about dissonance?
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Dissonance is an arousing, aversive and necessary condition for attitude changeAre these claims true?
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The Memory Paradigm
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Specific type of research methodMeasures attitudes –
attitudes we want to change
Participants take part in a
study investigating the effects of drugs on memory
While “drugs take effect” participants are asked to write
a counter-attitudinal essay – counter to the attitude asked for before for
another study (ban anti-flammatory speakers, raise tuition, pardon Nixon)
Attitudes measure again to
see if there was a change in attitudes from beginning to end
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Is Dissonance Arousing?
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Zanna, Cooper study –
manipulate choice, side effect information to test if dissonance is arousing
Some participants given a
choice about writing essay, others told they had to do it
After given drug (EVERYONE
given a placebo – milk powder, no physiological effect), some participants told
it would make them feel aroused, others told it would make them feel relaxed,
others told there would be no side effects – why tell them information about
side effects of the drug – side effect information in case of arousal side
effect gives them a reason for feeling arousal due to cognitive dissonance,
some might be feeling arousal by writing choice essay
Results
High Choice – necessary for
cognitive dissonance
Why will the side effects
condition matter? Justification for high choice condition
No side effects, high choice
– see more attitude change
Relaxed, high choice – even
more attitude change than no side effects, high choice (due to augmentation - drug is supposed to make me feel relaxed but it isn’t, I must really be anxious if the drug is not masking my feelings
Arousal condition – can
discount arousal, not due to essay due to drug
People in high choice
condition changed attitude more than low choice with no side effects of drug
Arousal condition – both
low, high choice groups are not different because people in high choice group
attribute their bad feelings to arousal caused by drug
Relaxed – higher attitude
change in high choice than low choice
Very powerful evidence that
dissonance is arousing
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Is Dissonance Aversive?
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Zanna, Taves, Higgins studyAll participants given high choice in writing essay
Some participants give no
information about side effects, some were told to expect no side effects
Others were told the drug
would make them feel tense – aversive feeling
Others were told the drug
would make them feel pleasant excitement
Key is that tense, pleasant
excitement are both arousal, only one can explain dissonance – if dissonance is
aversive than only tense will have effect
Results
No side effects – high
attitude change because cannot attribute tense feelings to anything
Tense – gets rid of attitude
change almost all together
Pleasant excitement – is not
what they are experiencing, feeling tense even though the drug is supposed to
make them feel pleasant excitement, therefore I must be really tense if I am
feeling this way – augmentation
No information group –
Almost as low as tense group – odd resultExplanation - folks assumed that even though they were
told nothing, there must be side effects to the drug and therefore they
attribute feelings of tenseness to drug
Dissonance is aversive
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Is Arousal Necessary?
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Cooper, Zanna, Taves study
Investigated if arousal was
a necessary part of the dissonance process
All participants were told
that they were in the placebo group
In fact, some were given
placebos but others were given a tranquilizer or amphetamines
Some participants wrote the
essay under high choice conditions and some wrote the essay under low choice
conditions
All told they were in the
placebo group – why?
Can I reduce, amplify
dissonance – any arousal that someone feels should be readily attributed to
person rather than drug because they think it is a placebo
Placebo condition – classic dissonance
effect – people in high choice change attitude more than in low choice
Tranquilizer – suggests that
arousal due to dissonance can be reduced by tranquilizer, high choice/low
choice the same, artificially eliminated dissonance and attitude change goes
away
Amphetamine – think they are
in placebo group, write an essay that will make them tense but then also
feeling the effects of the drug they don’t know they have so they change
attitude the most (high choice higher than low choice), but why is low choice
significantly changing attitude in amphetamine group – these folks experiencing
arousal, they are trying to figure out why they are being aroused, can’t
contribute to drug because they think they took a placebo, change attitude –
what might they have assumed to be true – maybe what they do psychologically,
might now reconsider how much choice they had (maybe I willingly wrote that
essay), after the fact make the attribution that they made the choice to write
the essay
Freedom to write the essay –
high choice group – always said that they had the most freedom to write the
essay
In tranquilizer, placebo
group – no choice to write essay
In amphetamine group –
people in low choice group actually think they have a lot of choice after the
fact *For dissonance-based attitude change to occur, arousal is necessary
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Interesting applications of cognitive dissonance - using hypocrisy as an intervention
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Dickerson et al. study - cognitive dissonance as a means of reducing water use through hypocrisy manipulationFour groups involved: mindful participants - highlighted poor water use, commitment participants - signed petition saying that they could conserve water, hypocrisy participants - completed survey of poor water use and signed petition (creates cognitive dissonance), control participants - neither signed the petition nor completed the survey
Control shower longest, then
mindful, then commitment, then hypocrisy – take shortest showers of all –
getting people to experience inconsistency of what they say they will do and
what they know they have done will produce cognitive dissonance
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Other interesting implications of cognitive dissonance
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Therapy effectiveness - putting people through "cognitive dissonance" based therapy just as effective as regular therapy for various ailmentsWeight loss interventionDissonance based intervention for eating disordersChoice matters in most therapies
Therapy more effective with
heightened levels of choice – those that have more choice experience more
success with therapy – I am willingly working hard but not getting better,
cognitive dissonance causes people to get better
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Bem's Self-Perception Theory
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Cognitive dissonance
provides a good explanation for attitude change when behaviors deviate
considerably from a prior attitude. Those would be expected to cause arousal.
But, what about behaviors that deviate just a little? Those also produce attitude
change but do no cause arousal. Bem’s self-perception theory provides a better
explanation.
How do you explain attitude
change without arousal?
Self-perception theory –
when we try to understand attitudes, look at behavior as an outsider and assess
attitudes that way, arousal has no effect
Two theories apply in
different domains – big discrepancies – cognitive dissonance, small discrepancices
– self-perception theory
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Attitudes provide a number of functions in everyday life
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Preferences
Values – when we state an
attitude, it often has to do with a powerful value we hold, at the core of what
guides person’s intentional behavior
Self-identity expression-
powerful reason why we hold things
Social adjustment
(impression management) – getting along with others, express attitude as way to
impress others, fit into a group, things that make getting along with people
easier, may not be attitudes we hold close, may be strategic attitudes used to
get along
Want people to change
attitudes to change behaviors
Not surprisingly, attitudes
are a frequent target of intervention
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