Front | Back |
Five General Techniques for Resolving Conflict |
1. Withdraw/ Avoid2. Smooth/ Accommodate3. Compromise/ Reconcile4. Force/ Direct5. Collaborate/ Problem Solve
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Four main Resource Management Processes as p |
9.1 Plan Human Resource Management9.2 Acquire Project Team9.3 Develop Project Team9.4 Manage Project Team
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RACI is an example of a Responsibility Assignment Matrix chart.For what does RACI stand? |
Responsible - RAccountable - AConsultant - CInformed - I
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Roles and Responsibilities are defined when creating the Resource Management Plan.What are 4 key aspects that should be addressed? |
Role - function assumed by a personAuthority - what rights to make approvals or spend resources is allowedResponsibility - duties and work assignedCompetency - skill and ability to perform activities within the project
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Of what is the illustration an example? |
Resource Histogram - can be used in the development of the Staffing Management Plan during the creation of the Human Resource Management Plan
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What are some enterprise environment factors that could influence the Acquire Project Team process? |
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The Tuckman ladder model to describe team development includes these 5 stages |
Forming - team meets and learns about projectStorming - team has different ideas and approaches; can become counterproductiveNorming - team learns each others' styles and learns to trustPerforming - team functions as an organized unitAdjourning - team completes the work on the project and is released to other projects
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Colocation or tight matrix refer to what aspect of a project team? |
The team is placed in close proximity together to work cohesively on a project. Sometimes called the war room.
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Interpersonal skills a project manager can use to manage a project include: |
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McGregor's Theory X and Y differ how? |
Theory X assumes employees need constant supervisionTheory Y assumes people can be trusted to do their work
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