Project Communications Management

1. Plan Communications Management2. Manage Communications
3. Control Communications

Process of developing an appropriate approach and plan for project communications based on stakeholder's information needs and requirements, and available organizational assets.

1. Project Management Plan
2. Stakeholder Register
3. Enterprise Environmental Factors
4. Organizational Process Assets

1. Communications Requirement Analysis
2. Communication Technology
3. Communication Models
4. Communication Methods
5. Meetings

1. Communications Management Plan
2. Project Documents Updates

Requirements are defined by combining the type and format of information needed with an analysis of the value of that information

N(n-1)/2= total

The methods used to transfer information among project stakeholders may vary significantly.

1. Urgency of the Need of Information
2. Availability of Technology
3. Ease of Use
4. Project Environment
5. Sensitivity and Confidentiality of the Information

1. Encode
2. Transmit Message
3. Decode
4. Acknowledge
5. Feedback

1. Interactive Communication (meetings, phone calls)
2. Push Communication (letters, memos)
3. Pull Communication (intranet sites)

Process of creating, collecting, distributing, storing, retrieving and the ultimate disposition of project information in accordance to the communications management plan.

1. Communications Management Plan
2. Work Performance Reports
3. Enterprise Environmental Factors
4. Organizational Process Assets

1. Communication Technology
2. Communication Models
3. Communication Methods
4. Information Management Systems
5. Performance Reporting

1. Project Communications
2. Project Management Plan Updates
3. Project Documents Updates
4. Organizational Process Assets Updates