+
Related Flashcards
Related Topics
Cards In This Set
| Front | Back |
|
Organizational chart
|
Show the relationship between employees and their peers
|
|
Delphi Technique
|
When a supervisior admisters a questionaire among participants that have never met
|
|
Theory X
|
When a supervisor beleives that all employees are lazy and dislike work
|
|
TQM stands for
|
Total quality managment
|
|
Decsion tree
|
Shows alternate paths for decision making
|
|
Gantt chart
|
Shows Timelines for projects
|
|
Theory Y
|
When a supervisor believes that all employees like work is called
|
|
TQM's goal is
|
Long term success through customer satisfaction
|
|
Henri Fayol
|
Responsible for developing the 14 principles of management
|
|
Charisma
|
Leadership characteristics that inspire employees
|
|
Functional
|
The Organizational structure where a group performing a specialized task reports to a manager in that same area
|
|
Matrix
|
The organizational structure where organizations are structured around a project or event
|
|
Hawthorne Effect
|
When an interest in people shanges the effect on the output.
|
|
Information that is difficult to measure is called
|
Qualitative
|
|
Line and staff
|
The Organizational structure where there are staffs departments support other departments
|
