Explain the Principle of Management Flashcards

Study Guide for CLEP exam

91 cards   |   Total Attempts: 188
  

Cards In This Set

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Management
The process of achieving organizational objectives through the use of people and other resources (capital, land and equipment)
The Father of Scientific Management
Frederick Taylor (1856-1915) Published "Principles of Scientific Management"
The Hawthorne Experiments (Elton Mayo)
AT&T's Western Electric Hawthorne Plant was chosen as the lab to test if better lighting (provided by GE light bulbs) would increase productivity.
Decision-making process steps
  1. Define the problem
  2. Identify limiting factors
  3. Develop potential alternatives
  4. Implement the decision
  5. Establish an evaluation and control system
Intrinsic Reward (Reinforcement)
Motivating events which occur as a natural part of the learning experience Example: Personal Development as a reward for the experience of doing some work
Delphi Technique
A technique in which the members of a group are intentionally separated and given the same problem. They return their solutions to the leader, the solutions are pooled, and the group members rate the ideas.
Operational Goal
A specific goal with quantifiable results. Example: "produce 10,000 units each day"
Payback analysis
Tool for determining when an object (a business expense) will pay for itself
Henry Fayol (1841-1925)
Another founding member of the classical management school, described five functions of management as: 1) to forecast and plan 2) to organize 3) to command 4) to coordinate 5) to control Also created the 14 Principles of Management (Organization)
Max Weber (1864-1920)
Described the ideal character of bureaucracy -- adding a structural component to the classical management school. According to Weber, bureaucratic organizations were defined by such features as hierarchy of control, specialization of function, centralization of information and control, and formal rules, policies and procedures.
Types of Authority
  • Line Authority
  • Staff Authority
  • Team Authority
"14 Principles of Management" (of Organization
Henry Fayol
  1. Specialization of labor
  2. Authority
  3. Discipline
  4. Unity of command
  5. Unity of direction
  6. Subordination of Individual Interests
  7. Remuneration
  8. Centralization
  9. Scalar Chain (line of authority)
  10. Order
  11. Equity
  12. Personnel Tenure
  13. Initiative
  14. Esprit de corps
Product Development
  • Creation of new products
  • Improvement of existing products
  • Alteration of old products
Negotiation
When two parties agree to work in a cooperative manner to resolve a labor dispute
Informal Organization
Emphasizes personal relationships