Front | Back |
Values
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Core beliefs. See pages 172 and 468.
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Vision
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What the business might become. See pages 172 and 460.
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Strategic intent
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A strong underlying vision of what a company might become. See page 172.
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Mission
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The formal statement of business purpose - what the business aims to achieve and how it will achieve it. See page 173.
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Values-based marketing(same as Marketing 3.0)
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An approach to marketing based upon developing deep relationships with customers underpinned by shared values. See page 176.
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Marketing 3.0(same as Values-based marketing)
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An approach to marketing based upon developing deep relationships with customers underpinned by shared values. See page 176.
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Corporate social responsibility (CSR)
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The combination of business ethics, social responsibility and environmental sustainability. See page 182.
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Going-rate price
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The price charged by competitors for similar products or services. See page 189.
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Cost+ pricing(same as Full-cost pricing)
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This takes the total cost of producing a product or delivering a service and divides it by the predicted number of units to be sold, to arrive at the average cost to which a target mark-up is then added. See page 189.
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Full-cost pricing(same as Cost+ pricing)
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This takes the total cost of producing a product or delivering a service and divides it by the predicted number of units to be sold, to arrive at the average cost to which a target mark-up is then added. See page 189.
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Variable cost
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The cost of producing one additional unit. See page 189.
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Fixed costs
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The costs that do not alter when one additional unit is produced. See page 189.
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Cross elasticity of demand
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How demand reacts to changes in price. See page 190.
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Contribution per unit
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Sales price minus variable-cost. See page 190.
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Contribution margin
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Contribution per unit ÷ sales price (or total contribution ÷ turnover). See page 191.
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