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Project Quality Management
(1) Measured quality of a manufactured product is :
1. Always constant
2. Continually decreasing
3. Subject to a certain amount of variation
4. Continually increasing
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3. Subject to a certain amount of variation
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Project Quality Management
The process control charts are used:
1. to graph what typically focuses on the prevention of a problem
2. to detect the problem
3. to reject the problem
4. to determine the acceptability of the same
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1. to graph what typically focuses on the prevention of a problem
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Project Quality Management
When a record is made of an actual measured quality characteristic, such as a dimension expressed with thousands of an inch, the quality is said to be expressed by:
1. traits
2. variables
3. attributes
4. properties
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2. variables
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Project Quality Management
Which of the following is the most efficient means of product quality inspection?
1. Acceptance sampling
2. 100% inspection
3. Variable sampling
4. a and c
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3. Variable sampling
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Project Quality Management
The primary components of the quality management function are :
1. quality planning
2. quality control and assurance
3. quantitative measurement
4. quantitative assessment of the project
5. a and b
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5. a and b
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Project Quality Management
Setting the number of defects before the lot is rejected, is a direct responsibility of :1. a functional worker
2. the project manager
3. management
4. the accounting department
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3. management
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Project Quality Management
Which of the following has the greatest effect on product's reliability and maintenance characteristic?
1. conceptualization
2. product design
3. fabrication
4. a and b
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4. a and b
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Project Quality Management
On a project the project manager should strive for a "Quality Level" that :
1. is the highest level possible
2. is as close to the project objectives as possible
3. represents the least cost to the project.
4. Exceeds the specified requirements of the project.
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2. is as close to the project objectives as possible
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Project Quality Management
Quality control in the final analysis is :
1. using the technical procedures of monitoring project results to decide if the outputs meet the requirements
2. a production system
3. an inspection system
4. fitness for purpose
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Using the technical procedures of monitoring project results to decide if the outputs meet the requirements
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Project Quality Management
Quality costs include :
1. the total of all costs incurred to assure the production and delivery of acceptable products and services.
2. Only costs classified as prevention, detection and corrective action.
3. Only the cost of scrap, rework due to defects, customer returns and warranty costs.
4. The expense of upper management
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1. the total of all costs incurred to assure the production and delivery of acceptable products and services.
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Project HR Management
From HR perspective, the project manager's responsibility in the planning role includes:
1. Hiring the team
2. Developing work schedules
3. Forecasting
4. Feedback sessions
5. Both b and c
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5. Both b and c
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Project HR Management
Expert power is the power that comes from the amount of knowledge a person has obtained in a specific area. This type of power is:
1. Critical to a project manager because the PM has to have as much or more knowledge than any of the team members to make sure the project is completed successfully
2. Used by the PM to influence upper management and the critical stakeholders
3. Important if the project manager wants to maintain the respect of the project team
4. Used sparingly if at all by the PM because the PM cannot stay current on all areas of expertise and also manage the project
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4. Used sparingly if at all by the PM because the PM cannot stay current on all areas of expertise and also manage the project
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Project HR Management
To successfully motivate a team in today's high tech - high demand environment, which motivational theories should the PM use to maintain a happy, productive team?
1. Expectancy and Theory X
2. Theory Y and Maslow's Hierarchy
3. Theory Y, Expectancy and Herzberg's Hygiene Factors
4. Herzberg's Hygiene Factors and Expectancy
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3. Theory Y, Expectancy and Herzberg's Hygiene Factors
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Project HR Management
To successfully manage a project, the PM must play both a manager and leadership role. In the manager role the PM will do all but which of the following:
1. Develop procedures
2. Align people
3. Produce results for stakeholder
4. Focus on the organization and its structure
5. Both b and d
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2. Align people
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Project HR Management
To be successful in a functional organization, the PM must rely on:
1. Referent power
2. Formal authority
3. Informal power structure
4. Broad span of control
5. Both a and c
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5. Both a and c
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