Jobs & Service Questions Flashcards

​Study and attempt the Jobs & Service Questions MCQ with our quiz-based flashcards. Attempt this set of flashcards which are simple and easy and learn about the Jobs & Service Questions MCQ with us. Do go through them and get to see just how much you might learn in the process.  

11 cards   |   Total Attempts: 188
  

Related Topics

Cards In This Set

Front Back
What is your definition of outstanding costumer service?
Having thorough knowledge of your inventory, experience with products, and being able to help costumers make the best decisions for them with a friendly and positive attitude.
Give an example of when you provided outstanding costumer service
When I worked at WCS, a costumer approached me looking for a particular cleaning item for wood. I walked her to the wood section and showed her all our different variaties and brands. She thanked me and explained that she just had moved into town and was unfamiliar with the layout of our company. I noticed that she had a list of other items as well. I offered to help her find the rest of her shopping and after she completed the list, she thanked me for my help and commended me for anticipating her needs and making her shopping alot easier for her.
What did you like best about your previous job?
I really enjoyed the people I worked with. It was a very friendly and fun atmosphere, and I actually enjoyed going to work every day. Even though i was there for a very short period of time, I learned alot and fast with my coworkers. I feel that I would've gotten the opportunity to grow with the company
What did you like least about your previous job?
I've given this question some thought since I've been very satisfied with all my jobs I've had so far. But I would have to say that there were times where I had to work on an overwhelming amount of paper work. Since working with people is one of my strengths, the paper work kind of bogged me down.
Why do you want to work here?
I've always wanted to work here. I really enjoy the environment and fun atmosphere. The people working here are really helpful and friendly. I love your products. I come here often to buy products for every holiday since I would throw a party every holiday. And based on the research I've done about this company, I believe that this job will be a great opportunity for me to grow and develop.
What is your greatest strength?
I believe that my greatest strength is organization. I like to plan things ahead of time.
What is your greatest weakness?
I always make sure that my work is perfect, and I might spend too much time checking on one thing but I've came up with a system to ensure that all the work I do is done correctly the first time,
Describe yourself
I am a very friendly and outgoing person who loves to help and interact with people. I am known for being a great listener and communicator whether I'm engaging with collegues or employers.
Why should we hire you?
I am a team player, I am assertive, I always get the job done.
Tell me about a confrontation at work.
Me and a coworker were stocking supplies when I begin to feel that he wasn't giving 100%. I began to get frustrated because I felt that he wasn't doing a good job. So we talked it out, came to an agreement, and everything was fine at the end.
What do you know about the company?
Leader in the party goods industry. America's largest specialty party goods chain and the country's premiere Halloween specialty retailer. Operates more than 800 company owned and franchise stores in the US and Puerto Rico.