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ETHICAL DILEMMA
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The quandary people find themselves in when they have to decide if they should act in a way that might help another person or group even though doing so might go against their own self-interest
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ETHICS
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The inner guiding moral principles, values, and beliefs that people use to analyze or interpret a situation and then decide what is the "right" or appropriate way to behave
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STAKEHOLDERS
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The people and groups that supply a company with its productive resources and so have a claim on and stake in the company
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RULES FOR ETHICAL DECISION MAKING
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-Moral Rights Rule-Practical Rule-Justice Rule-Utilitarian Rule
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MORAL RIGHTS RULE
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An ethical decision should maintain and protect the fundamental rights and privileges of people
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PRACTICAL RULE
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An ethical decision should be one that a manager has no hesitation about communicating to people outside the company because the typical person in a society would think the decision is acceptable
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JUSTICE RULE
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An ethical decision should distribute benefits and harm among people in a fair, equitable, and impartial manner
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UTILITARIAN RULE
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An ethical decision should produce the greatest good for the greatest number of people
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TRUST
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The willingness of one person or group to have faith or confidence in the goodwill of another person, even though this puts them at risk
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REPUTATION
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The esteem or high repute that individuals or organizations gain when they behave ethically
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SOCIETAL ETHICS
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Standards that govern how members of a society are to deal with each other on issues, such as fairness, justice, poverty, and the rights of the individual
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PROFESSIONAL ETHICS
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Standards that govern how members of a profession are to make decisions when the way they should behave is not clear-cut
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INDIVIDUAL ETHICS
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Personal values and attitudes that govern how individuals interact with other people
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ETHICS OMBUDSMAN
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An ethics officer who monitors an organization's practices and procedures to be sure they are ethical
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DIVERSITY **
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Differences among people in age, gender, race, ethnicity, religion, sexual orientation, socioeconomic background, and capabilities/disabilities
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