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Demographic characteristics
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Physical and observable characterstics of indibiduals, including gender, ethniticy, and age
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Stereotype threat
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Awareness of subgroup differences on standardized tests creates frustration among minority test takers and ultimately lowers test scores
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Reverse mentoring
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Pairs of senior employee with a junior employee to transfer the skills of the junior employee to the senior employee
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Psychographic characteristic
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Any personality, value, attitude, interest, or lifestyle atrribute
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Personality
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The dynamic mental attributes and processes that determine individuals' emotional and behavioral adjustments to their environments
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Trait
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A tendency to behave consistently over time and in a variety of situations
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Achievement motivation
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Strong desires to accomplish something important, and take pleasure in succeeding at something important and demanding
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Fear of failure
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An anticipatory feeling of anxiety about attempting a challenging task, failing, and appearing incompetent
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Tolerance for ambiguity
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Propensity to view ambiguous situations as either threatening or desirable
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Locus of control
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The degree to which a person generally perceives events to be under his or her control (internal locus) or under the control of others (external locus)
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Type A personality
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Impatient, competitive, ambitious, and uptight; experiences a frustrated sense of wasting time when not actively engaged in productive activity
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Type B
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Relaxed and easyging; less overly competitive than type A
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Big Five
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A personality framework consisting of extroversion, emotional stability, agreeableness, conscientiousness, and openness to experience
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Machiavellianism
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An individual's general stragety for dealing with other people and the degree to which they feel they can manipulate others in interpersonal situations
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Workplace bullying
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A repeated mistreatment of another employee through verbal abuse; conduct that is threatening, humiliating, or intimidating; or sabotage that interferes with the other person's work
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