OPIM 3104 Exam 1

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38 cards   |   Total Attempts: 188
  

Cards In This Set

Front Back
Project
One-time production of product to customer order
Job-shop or batch production
Process many jobs at the same time in batch
Mass production
Produce large volumes of standard product for mass market
Continuous production
Very high volume commodity product
Competitive advantage
A unique advantage over competitors
Core competencies
What your company does well enough to sustain a competitive advantage
Competing on differentiation
Competing on quality, pleasing the customer by understanding attitudes/expectations of quality
Competing on response
Competing on flexibility by producing a wide variety of products, introducing new products, changing existing products quickly, responding to customer needs. Includes competing on speed (fast moves, fast adaptations, tight linkages)
Competing on cost
Eliminating all waste, investing in updated facilities & equipments, streamlining operations, and training and development
Mass Customization
Producing customized products whenever and wherever needed based on the whims of customers
Professional Service
Lawyer, doctor, etc.
Service Shop
Jiffy lube
Mass Service
Movie theaters
Service Factory
Military, police, etc.
International Strategy
Strategy in which global markets are penetrated using exports and licenses