Front | Back |
Which of the following is not one of the competitive forces of porter's model?-customers-external environment-suppliers-other competitors
|
External environment
|
Which of the following industries has the lowest barrier to entry?-restaurants-automotive-airline-computer chip
|
Restaurants
|
A firm can exercise greater control over its suppliers by having...
|
More suppliers
|
is the ability to offer individually tailored products or services using the same production resources as bulk production
|
Mass customization
|
To what competitive force did the printed encyclopedia industry succumb?
|
Substitute products or services
|
The internet raises the bargaining power of customers by:
|
Making information available to everybody
|
A firms value chain is linked to the:
|
Value chains of its suppliers, distributers, and customers
|
When the output of some units can be used as inputs to other units, or if two organizations pool markets and expertise that result in lower costs and generate profits it is often referred to as creating:
|
Synergies
|
Network economics:
|
Sees the cost of adding new members as inconsequential
|
A virtual company:
|
Uses the capabilities of other companies without being physically tied to those companies
|
Seeing quality as the responsibility of all people and functions in an organization is central to the concept of:
|
TQM
|
The reduction of errors to 3.4 defects per million opportunities is central to the concept of:
|
Six sigma
|
This software is built around thousands of predefined business processes:
|
Enterprise software
|
A suite of integrated software modules for finance and accounting, human resources, manufacturing and production, and sales and marketing that allows data to be used by multiple functions and business processes best describes:
|
ERP systems (enterprise resource planning)
|
A network of organizations and business processes for procuring raw materials, transforming these materials into intermediate and finished products, and distributing the finished product to customers is called a:
|
Supply chain
|