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								Knowledge Economy									 | 
								
	wealth is increasingly created by effective management of knowledge workers instead of by the efficient control of physical and financial assets.									 | 
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								Intellectual Capital									 | 
								
	◦the difference between a firm’s market value and book value
	◦a measure of the value of a firm’s intangible assets									 | 
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								Human Capital									 | 
								
	◦individual capabilities, knowledge, skills, and experience of the company’s employees and managers									 | 
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								Social Capital									 | 
								
	◦the network of relationships that individuals have throughout the organization									 | 
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								Explicit Knowledge									 | 
								
	◦knowledge that is codified, documented, easily reproduced, and widely distributed.									 | 
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								Closure									 | 
								
	◦the degree to which all members of a social network have relationships with other group members.									 | 
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								Bridging Relationships									 | 
								
	◦relationships in a social network that connect otherwise disconnected people.									 | 
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	}Private information
	}Access to diverse skill sets
	}Power									 | 
								Social networks deliver these three advantages:									 | 
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								Electronic Teams									 | 
								
	◦team of individuals that completes tasks primarily through e-mail communication.									 | 
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								Dynamic Capabilities									 | 
								
	◦a firm’s capacity to build and protect a competitive advantage, which rests on knowledge, assets, competencies, complementary assets, and technologies.									 | 
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								Romantic View									 | 
								
	◦Leader is the key force in organization’s success									 | 
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								External Control Perspective									 | 
								
	◦Focus is on external factors that may affect an organization’s success									 | 
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								Intended Strategy									 | 
								
	◦Decisions are determined only by analysis									 | 
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								Realized Strategy									 | 
								
	◦Decisions are determined by both analysis and unforeseen environmental developments, unanticipated resource constraints, and/or changes in managerial preferences									 | 
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								Strategic Management									 | 
								
	◦Analyses, decisions, and actions an organization undertakes in order to create and sustain competitive advantages									 |