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Related Flashcards
Related Topics
Cards In This Set
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Leadership
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Use of power and influence to direct the activities of followers toward goal achievement
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Power
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Ability to influence the behavior or others & resist unwanted influence in return
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Legitimate Power
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Form of organizational power based on authority or position
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Reward Power
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Form of organizational power based on the control of resources or benefits
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Coercive Power
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Form of organizational power based on the ability to hand out punishment
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Expert Power
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Form of organizational power based on expertise or knowledge
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Referent Power
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Form of organizational power based on the attractiveness & charisma of the leader
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Substitutability
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Degree to which ppl have alternatives in accessing the resources a leader controls
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Discretion
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Degree to which managers have the right to make decisions on their own
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Centrality
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How important a person's job is & how many people depend on that person to accomplish their tasks
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Visibility
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How aware others are of a leader & the resources that leader can provide
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Influence
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Use of behaviors to cause behavioral or attitudinal changes in others
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Rational Persuasion
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Use of logical arguments & hard facts to show someone that a request is worthwhile
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Inspirational Appeal
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Influence tactic designed to appeal to one's values and ideals, thereby creating an emotional or attitudinal reaction
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Consultation
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Influence tactic whereby the target is allowed to participate in deciding how to carry out or implement a request
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