MGMT Final

MGMT Final  

40 cards   |   Total Attempts: 188
  

Cards In This Set

Front Back
_______ is the study of individual and group behavior in organizational settings
Human Relations
Early management theorists thought _______ was employees’ primary motivation
Money
Positive rewards for acceptable behavior tend to be more effective in the long run than negative punishments for unacceptable behavior (T/F)
True
Job enlargement involves incorporating motivational factors, such as achievement, recognition, and so on, into a job: (T/F)
FALSE
_______ involves changing behavior and encouraging appropriate actions by relating the consequences of behavior to the behavior itself
Behavior Modification
To achieve organizational objectives, employees must have the ability, tools, and _______ to perform their jobs
Motivation
Human relations is important in business primarily because _______
It affects productivity and products
The birth of the study of human relations can be traced to _______
Time and Motion studies conducted by Taylor and the Gilbreths
A work system that allows employees to choose their starting and ending times as long as they are at work during a specified core period is called _______
Flextime
While trying to determine the effects of lighting and noise on workers’ productivity, _______ found that social and psychological factors could significantly affect productivity
Elton Mayo
The planning function of human resources management includes determining the status of current personnel when planning human resources need for the future (T/F)
True
_______ creates value by allowing individuals and organizations to obtain what they want and need
Marketing
It is not necessary to verify an applicant’s references because most applicants tell the truth on applications or resumes: (T/F)
FALSE
Designing a fair compensation plan for employees is important because _______ represent a substantial portion of an organization’s expenses.
Wages and Salaries
If an _______ is to occur, each participant must be willing to give up something of value to receive something the other has
Exchange