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Operations Management involves planning the _______ that transform resources into finished products
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Processes
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Manufacturing involves the activities and processes used in making _______ products
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Tangible
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Labor, money, and energy are examples of _______
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Inputs
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The _______ of services can make it difficult to estimate their demand
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Perishability
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The products of service organizations tend to be more _______ than those of their manufacturing counterparts
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Customized
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The degree of variation of inputs and outputs is known as _______
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Customization
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Configuring a Dell computer with the exact configuration that fits your needs, from the color to the amount of money, is an example of _______
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Mass Customization
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_______ speeds up production and reduces production costs
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Standardization
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Creating products in self-contained units is known as _______ design
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Modular
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Is the maximum load that an organizational unit can carry
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Capacity
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Planning capacity needs is an important duty of the _______ manager
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Operations
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_______ layout brings all resources required to create a product to a central location
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Fixed-Position
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_______ layout organizes related transformation processes into departments
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Process
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_______ layout breaks production down into relatively simple tasks
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Product
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_______ operations and manufacturing can improve a firm’s reputation and customer and employee loyalty through efforts such as conservation, recycling, alternative energy usage and reduction of pollution
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Green
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