MGMT Ch 12

Management chapter 12

53 cards   |   Total Attempts: 188
  

Cards In This Set

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Team Process
The term that reflects the different types of activities and interactions that occur within teams and contribute to their ultimate end goals
Process Gain
Getting more from the team than you would expect according to the capabilities of its individual members
Process loss
Getting less from the team than you would expect based on the capabilities of it individual members
Coordination Loss
Consumes time and energy that could otherwise be devoted to task activity
Production Blocking
Occurs when members have to wait on one another before they can do their part of the team task
Motivational Loss
The loss in team productivity that occurs when team members do not work as hard as they could
Social Loafing
Happens when member exerts less effort when working on team tasks than they would if they worked alone on those same tasks
Taskwork Processes
Are the activities of team members that relate directly to the accomplishment of team tasks
When teams engage in Creative Behavior,
Their activities are focused on generating novel and useful ideas and solutions
Brainstorming
Involves a face-to-face meeting of team members in which each offers as many ideas as possible about some focal problem or issue
Nominal Group Technique
Is similar to traditional brainstorming session, but it makes ppl write down ideas on their own, thereby decreasing social loafing and production blocking
Decision Making
How people use information and intuition to make specific decisions.
Decision Informity
Reflects whether members possess adequate information about their own task responsibilities
Staff Validity
Refers to the degree to which members make good recommendations to the leader
Hierarchical Sensitivity
Reflects the degree to which the leader effectively weighs the recommendations of the members