+
Cards In This Set
| Front | Back |
|
The process used to identify, measure, communicate, develop, and reward employee performance.
|
Performance management
|
|
Performance Management:- ties organizational strategies to ___________ __________.- communicates performance __________________.- documents performance for ____________ __________.- provides rewards and incentives for _______________.
|
- individual performance- expectations- personnel actions- performance
|
|
Type of Performance Information:- focuses on specific behaviors related to job success.
|
Behavior-based performance Information
|
|
Type of Performance Information:- focuses on employee's accomplishments.
|
Results-based Performance information
|
|
Type of Performance Information: - measurable, observable, work-related outcomes.
|
Objective Performance Measures
|
|
Examples of Objective Performance Measures:____________________________________
|
QuantityQualityTimelinessAttendance
|
|
Type of Performance Information: - behaviors or outcomes that require judgement on the part of the evaluator.
|
Subjective Performance Measures
|
|
Examples of Subjective Performance Measures:_________________________________
|
Supervisor/subordinate relationsappearanceAttitude
|
|
The part of performance management that evaluates how well employees do their jobs as compared to a set of performance standards and provides performance feedback to the employee.
|
Performance Appraisal
|
|
Expected levels of performance
|
Performance standards
|
|
In order to be effective, performance standards must be _____________.
|
Communicated
|
|
The person who ultimately controls the employee's performance is the _____________.
|
Employee
|
|
CompensationPromotionsDismissals (Terminations)DownsizingLayoffsDisciplinary Actions
|
Admistrative Uses of Performance Appraisals
|
|
Identifying personal strengths identifying personal weaknesstraining needsdevelopment needscareer planning
|
Developmental uses of performance appraisals
|
|
Uses of Performance Appraisals in HRM - If for no other reason, performance appraisal should be conducted to provide job ____________ with feedback.
|
Incumbents
|
