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Related Flashcards
Related Topics
Cards In This Set
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Stress
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A psychological response to demands that posses certain stakes and that tax or exceed a person's capacity or resources
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Stressors
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Demands that cause people to experience stress
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Strains
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The negative consequences that occur when demands tax or exceed a person's capacity or resources
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Transactional theory of stress
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Explains how stressors are perceived and appraised as well as how people respond to those perceptions and appraisals
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Primary appraisal
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Occurs when people evaluate the significance and the meaning of the stressors they are confronting "is it stressful to me?"
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Benign job demands
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Job demands that do not tend to be appraised as stressful
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Hindrance stressors
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Stressful demands that are perceived as hindering progress toward personal accomplishments or goal attainment
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Challenge stressors
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Stressful demands that are perceived as opportunities for learning, growth and achievement
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Role conflict
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Conflicting expectations that other people may have of us
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Role ambiguity
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Lack of info about what needs to be done in a role, as well as unpredictability regarding the consequences of performing in that role
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Role overload
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The number of demanding roles a person holds is so high that the person simply cannot perform some or all of the roles effectively
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Daily hassles
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The relatively minor day-to-day demands that get in the way of accomplishing the things that we really want to accomplish
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Time pressure
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A strong sense that the amount of time you have to do a task is just not quite enough
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Work complexity
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The degree to which the requirements of the work, in terms of knowledge, skills and abilities, tax or exceed the capabilities of the person who is responsible for performing the work
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Work responsibility
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Refers to the nature of the obligations that a person has to othersex: air traffic controler
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