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Organizational or corporate culture
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A system of shared beliefs and values that develops within an organization and guides the behavior of its members
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Clan, adhocracy, market, and hierarchy
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Four types of organizational culture
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Clan
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Has an internal focus and values flexibiblty rather than stability and control
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Adhocracy culture
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Has an external focus and values flexibility
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Market culture
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Has a strong external focus and values stability and control over employee satisfaction
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Hierarchy
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Has an internal focus and values stability and control over flexibility
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Observable artifacts
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Physical manifestations such as manner of dress, aawards, myths and stories about the company, rituals and ceremonies, decorations, etc...
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Espoused values
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Are the explicitly stated values and norms preferred by an organization
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Enacted values
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Are the values and norms actually exhibited in the organization
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Basic Assumptions
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Non observable core values of an organization's culture
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Symbols
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An object, act, quality, or event that conveys meaning to others
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Story
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A narrative based on true events, which is repeated and sometimes embellished upon to emphasize a particular value
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Hero
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A person whose accomplishments embody the values of the organization
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Rites and rituals
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Are the activities and ceremonies, planned and unplanned, that celebrate important occasions and accomplishments in the organization's life
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Strength perspective
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Assumes that the strength of a corporate culture is related to a firm's long-term financial performance
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