Management 362 Chapter 7 Flashcards

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45 cards   |   Total Attempts: 189
  

Cards In This Set

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Decision
A choice made from among available alternatives
Decision making
The process of identifying and choosing alternative courses of action
Risk propensity
Is the willingness to gamble or to undertake risk for the possibility of gaining an increased payoff
Decision-making style
Reflects the combination of how an individual perceives and responds to information
Directive
People with this style have a low tolerance for ambiguity and are oriented toward task and technical concerns in making decisions. They are efficient, logical, practical, and systematic in their approach to solving problems
Analytical
This style has a much higher tolerance for ambiguity and is characterized by the tendency to overanalyze a situation. People with this style like to consider more information and alternatives
Conceptual
People with this style have a high tolerance for ambiguity and tend to focus on the people or social aspects of a work situation. They take a broad perspective to problem solving and like to consider many options
Behavioral
This style is the most people oriented of the four styles. People with this style work well with others and enjoy social interactions in which opinions are openly exchanged
Rational model of decision making or classical model
Explains how managers should make decisions; it assumes managers will make logical decisions that will be the optimum in furthering the organization’s best interests
Problem
Difficulties that inhibit the achievement of goals
Opportunities
Situations that present possibilities for exceeding existing goals
Diagnosis
Analyzing the underlying causes
Evaluate alternatives & Select a solution-ethics, feasibility, & effectiveness
Is it ethical? Is it Feasible? Is it ultimately effective?
What’s wrong with the rational model
It describes how managers ought to make decisions not how they actually make them
Non-rational decision making
explain how managers make decisions; they assume that decision making is nearly always uncertain and risky, making it difficult for managers to make optimal decisions