Marketing Research, Chapter 15

Marketing Research, Chapter 15

23 cards   |   Total Attempts: 188
  

Cards In This Set

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Simple-dichotomy (dichotomous-alternative) question
A fixed-alternative question that requires the respondent to choose one of two alternatives
Determinant-choice question
A fixed-alternative question that requires the respondent to choose one response from among multiple alternatives
Frequency-determination question
A fixed-alternative question that asks for an answer about general frequency of occurence
Checklist question
A fixed-alternative question that allows the respondent to provide multiple answers to a single question by checking off items
Leading question
A question that suggests or implies certain answers
Loaded question
A question that suggests a socially desirable answer or is emotionally charged
Counterbiasing statement
An introductory statement or preamble to a potentially embarrassing question that reduces a respondent's reluctance to answer by suggesting that certain behavior is not unusual
Split-ballot technique
Using two alternative phrasings of the same question for respective halves of a sample to elicit a more accurate total response than would a single phrasing
Double-barreled question
A question that may induce bias because it covers two issues at once
Unaided recall
Asking respondents to remember something without providing any clue
Aided-recall
Asking the respondent to remember something and giving them a clue to help
Order bias
Bias caused by the influence of earlier questions in a questionnaire or by an answer's position in a set of answers
Funnel technique
Asking general questions before specific questions in order to obtain unbiased responses
Filter question
A question that screens out respondents who are not qualified to answer a second question
Pivot question
A filter question used to determine which version of a second question will be asked