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Merchandising businesses take raw materials and change their form so that they can be used in the production of other products or in the operation of businesses or equipment
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False
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Businesses that do not use the marketing concept are more concverned abut producing products than understanding customer needs
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True
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In the past businesses expected customers to take most of the responsibility for completing marketing activities
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True
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When the marketing concept was adopted marketing became the work of one department the marketing department
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False
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A company that relise on promotion with brochures advertisdements and pbulic service announcements probably has not adopted the marketing concept
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True
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Patronage purchasing is usually limited to large expensive purchases
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False
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When a purchase has been made the consumer decision making process has be completed
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Flase
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You cannot implement the marketing concept without understanding customers
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True
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Marketing that encourages customers to join their reference group by purchasing and using products and services preferreed by group members is rarely effective
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False
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As businesses develop an international focus differene among customer groups and the number of distinct market segments tend to diminish
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False
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The process of summarizing combining or comparing information so that decsion can be made is called input
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False
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For managers and other decision makers the most important part of an MkIS is the output
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True
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The most important part of a marketing research report is the presentation of the resulst of the research
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true
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Open ended questions are often used when researchers are attemptiong to identify the problem or are completing a situational analysis
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True
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Obersavation research usually results in greater accuracy and objectivity and it is also the easiest way to gather information from large numbers of participants
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False
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