MARKETING 3213: EXAM #2

Flash cards for marketing 3213 exam #2, prefessor dr. Lee Manzer.

52 cards   |   Total Attempts: 189
  

Cards In This Set

Front Back
The Dow/Shell Chemical "epoxy" example given in class was a classic illustration of:
C. Competition and it's influence on market segmentation strategy.
Why is it difficult to innovate (i.e., develop new products)?
C. It takes many ideas to obtain one successful product.
On of the primary reasons for firms to have a formal "new product development" process is:
D. reduce the risk of product failure.
Perhaps the most important market implication of the psychoanalytical model is that buys are not only motivated by the economical functional aspects of a product but also by its:
D. Symbolism
Some say demand for industrial goods is derived, what is it derived from?
B. Consumer demand
Theoretically based on the marketing concept which of the following would most likely be the best source for new product ideas?
C. Customers
Which os the following is generally true about the Self Image-Brand Image relationships?
B. In buying, the purchaser may try to match the two.
CRM stands for _________ .
C. Customer relationship management
__________ is the process by which people select, organize, and interpret info. from the outside world.
C. Social class affects shopping patterns
Donna wants to buy a new coat, During the _____ stage of her purchase decision she will ask her friends to recommend a store and/or a style of coat. She will search the newspaper for coat sales, and she will visit nearby stores to see what is available in her price range.
E. Information search
Which of the following statements about buying centers is true?
E. The members of a buying center typically participate in a cross-functional team.
Which of the following is true regarding demographics variables as market segmentation variables?
A. They are readily measurable
Which model of consumer behavior totally explains why people purchase the way they do?
E. None of the models totally explain purchasing behavior
During the information search stage of the consumer decision-making process, what is the evoked set?
The group from which the consumer will try to solve his/her current problem
Taking a heterogenous market and dividing it into a number of smaller, more homogeneous submarkets is referred to as:
B. Market Segmentation