Management Information Systems

A firm must expend additional resources to discover patterns, rules, and contexts where the knowledge works.

Thought to be collective and individual experience of applying knowledge to the solutions of problems. Wisdom involves where, when, and how to apply knowledge.

Knowledge residing in the minds of employees that has not been documented

Knowledge that has been documented that resides in an e-mail, voice mail, graphics, and unstructured document as well as structured documents.

Organizations that learn then adjust their behavior to reflect that learning by creating new business processes and by change is called organizational learning.

The set of business processes developed in an organization to create, store, transfer, and apply knowledge. It increases the ability of the organization to learn from its environment and to incorporate knowledge into its business processes.

Informal social networks of professionals and employees within and outside the firm who have similar work-related activities and interests.

General -purpose firm wide efforts to collect, store, distribute, and apply digital content and knowledge.

Specialized systems built for engineers, scientists, and other knowledge workers charged with discovering and creating new knowledge for a company.

Data mining, expert systems, neural networks, fuzzy logic, genetic algorithms, and intelligent agents.

Explicit knowledge that exists in formal documents, as well as in formal rules that organizations derive by observing experts and their decision-making behaviors.

Help organizations manage both types of information. Have capabilities for knowledge capture, storage, retrieval, distribution, and preservations to help firms improve their business processes and decisions.

To organize information into meaningful categories so that it can be easily accessed.

Help companies classify, store, and distribute these digital objects

Address the problem that arises when the appropriate knowledge is not in the form of a digital document but instead resides in the memory of expert individuals in the firm.