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Related Flashcards
Related Topics
Cards In This Set
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Employee Engagement
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I
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MARS Model
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A model that outlines the 4 factors that influence an employee's voluntary behavior & resulting performance
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Elements of the MARS Model
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Motivation, ability, role perceptions, & situational factors
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Motivation
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The forces w/in a person that affect his or her direction, intensity & persistence of voluntary behavior.
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Ability
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Consist of both the natural aptitudes & learned capabilities required to successfully complete a task/
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Role Perceptions
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They understand the specifics, importance, & preferred behaviors of the tasks.
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Situational Factors
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Includes conditions beyond the employee's immediate control that constrain/facilitate his behavior & performance.
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Motivating Employees Process
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(1)drives & needs, (2) goals, expectations, & feedback, (3) extrinsic & intrinsic rewards
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Drives
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Instinctive tendencies to seek particlar goas/maintain internal stability.
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Needs
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Mostly conscious deficiencies that energize/trigger behaviors to satisy those needs.
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Maslow's needs hierarchy theory
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A motivation theory of needs arranged in a hierarchy, whereby pple are motivated to fulfill a higher need as a lower one becomes gratified.
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Self-actualization
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The need for self-fulfillment in reaching one's potential.
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Maslow's Needs Hierarchy
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Physiological, safety, belongingness, esteem, self-actualization
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Physiological
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Work hours, nourishment, air quality, temperature
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Safety
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Job security, employee benefits, safe workplace
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