Management 4,5,6

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46 cards   |   Total Attempts: 188
  

Cards In This Set

Front Back
Ethics
Code of moral principles and values that governs the behaviors of a person or group with respect to what is right or wrong
Three domains of human actions
*domain of codified law (legal standard) *domain of ethics (social standard) *domain of free choice (personal standard)
Management ethics
Standards about good/bad ethical issues can be complex people in organizations have divergent views about right/ wrong
Criteria for ethical decision making
Utilitarian approach, individualism approach, moral rights approach, justice approach
Utilitarian approach
Moral behavior produces the greatest good for the greatest #
Individualism approach
Acts are moral if they promote the individual's long term interest
Moral rights approach
Humans have fundamental rights and liberties that cant be taken by an individual's decision
Justice approach
Moral decisions must be based on standards of equity, fairness, and impartiability
6 moral rights considered during decision making
Right of free consent, right to privacy, right of freedom of conscience, right of free speech, right to due process, right to life and safety
3 levels of personal development
1) preconventioanl 2) conventional 3)postconventional
Preconventional
Follows rules to avoid punishment. acts in own interest. obedience for its own sake. (leadership-autocratic/coercive)
Conventional
Lives up to expectations of others. fulfills duties and obligations of social system. upholds law.s (leadership-guiding/encouraging; team oriented)
Postconventional
Follows self-chosen principles of justice and right. aware that people hold different values and seeks creative solutions to ethical dilemmas. balances concern for individual with cocern for common good. (leadership-servant leadership)
Corporate social responsibility (CSR)
Management's obligation to make choices and take actions that will contribute to the welface and interests of society as well as the organization
Stakeholder
Any group within or ouside the organization that has a stake in the organization's performance