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Workforce diversity
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The ways in which people in an organization are different from and similar to one another
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Surface-level diversity
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Easily perceived differences that may trigger stereotypes, but that do necessarily reflect the way people think or feel
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Deep-level diversity
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Differences in values, personality, and work preferences
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Race
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Biological heritage that people use to identify themselves
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Ethnicity
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Reflects the social traits shared by a certain population
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Bias
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Describes a tendency or preference toward a particular perspective or ideology
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Prejudice
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Preconceived belief, opinion or judgement toward a person or a group of people
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Stereotyping
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Judging a person on the basis of one's perception of a group to which he or she belongs
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Discrimination
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When someone acts out their prejudicial attitudes toward people who are the targets of their prejudice
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Glass ceiling
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Invisible barrier separating women and minorities from top management positions
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Diversity skills training
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Specialized training to educate employees on the importance of diversity and teach them skills for working in a diverse workplace
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Employee resource groups
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Groups made up of employees connected by some common type of diversity
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