MAN 336 TEST 1

Studies the influence that individuals’, groups, and organizational structure have on the behavior within organizations.

Goal: to apply this knowledge toward improving organization’s effectiveness

Fundamental consistencies underlie the behavior of all individuals, these consistencies can be identified and modified to reflect individual differences

Means of making reasonably accurate predictions by:o Examining relationships
o Attempting to attribute causes and effects
o Basing our conclusions on scientific evidence(data gathered in controlled conditions, and measured and interpreted in reasonable rigorous manner)

Basing managerial decisions on the best available SCIENTIFIC evidence(sunce most of the time managerial decisions are made "on the fly")

A science that seeks to measure,explian, and sometimes change the behavior of humans and other animals

Blends psychology and sociology, it focuses on people;s influences on one another
Change is an area being studied by social psychologists
how to implement it
how to reduce the barriers of acceptance

The study of people in relation to their social environment or culture

The study of societies for the purpose of learning about human begins and their activities

We can say that x leads to y, but only under conditions specified in z

Increased Foreign Assignments
Working with people from different cultures
Overseeing Movement of jobs to countries with low cost labor

Organizations are becoming a more heterogeneous mix of people in terms of gender, race, ethnicity, and secual orientation

categories:
gender
race
national origin
age
disability
domestic partners/sexual preference
religion

80% of US labor force employees in service industry. Need people who are friendly, accessible, knowledgeable. prompt, and willing

To prevent companies from going broke they need to maintain their flexibility, continually improve their quality, and beat the competition to the market place with a constant stream of innovative products and services

Change is causing most jobs to be temporary since roles are always being redesigned. Workers need to update their knowledge and skills to stay perform with new requirements.

The lines for both work life balance and ethical decisions are becoming blurred and competition increases and managers must try to find a way to decrease the blurriness