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A master at building morale and achieving business success was
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Herb Kelleher
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High morale and high performance result when a person is in a state of
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Flow
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The 2 key elements of good relationships are
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Trust and Respect
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Wrote The Human Side of Enterprise
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Douglas McGregor
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Organizations require effective________ to coordinate the team and ensure meaningful results are achieved.
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Leadership
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Lee Iacocca's prescription for success focuses on (3)
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People, products, and profit
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Of Iacocca's list of success focuses, which is most important?
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People
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Effective speaking requires speaking from
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The heart
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Managing diversity requires
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Cultural Sensitivity
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The effective leader in a multicultural environment is
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Integrative
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Recommends developing others and delegating authority as a means of freeing up the leader to tackle new or undone tasks
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Bill Gates
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In today's workplace, the ability to _________ is essential for organizational sucess, because all talents of all employees need to be utilized
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Delegate
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The ability to work well in cooperation with people
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Relational Skill
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Warm and friendly, providing harmony, peace, and teamwork that every group needs
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Participatives
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_________ are dynamic when personally motivated
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Individualists
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