Business Process Flashcards

identifying business functions — relationship to value chain • coordinating business functions – planning and controlling – functional and market structures – division of labour – span of control – chain of command • interrelationship between business functions

• the role of operations • organising operations – purchasing/supply chain management – rostering and scheduling – task design, plant/office layout, warehousing – technology, robotics, CAD/CAM (computer aided design and computer aided manufacture) • control including inventory control and quality management • records management

the role of employment relations • the human resource cycle – acquisition — identifying staffing needs, recruitment, selection – development — training, development and maintenance of databases – maintenance — monetary/non monetary benefits – separation — voluntary/involuntary

• rights and responsibilities – labour contract – Equal Employment Opportunity (EEO) – Anti-Discrimination – Affirmative Action – Occupational Health and Safety (OH&S)

the role of marketing • identification of the target market • overview of the marketing mix — product, price, promotion, place

the role of accounting and finance • sources and uses of funds — debt, equity • preparation of elementary financial statements – revenue statement – balance sheet – cash flow statement • key uses of financial statements • budgets as planning tools.