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Model
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Simplified representation or abstraction of reality
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Transactional Information
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Encompasses all of the information contained within a single business process or unit of work, and it's primary purpose is to support the performing of daily operational tasks.
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Analytical Information
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Encompasses all organizational information, and its primary purpose is to support the performing of managerial analysis tasks.
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Online Transaction Processing (OLTP)
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Is the capturing of transaction and event information using technology to process, store, and update existing information.
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Transaction Processing System (TPS)
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Basic business system serving as the operational level (analysts) in an organization.
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Online Analytical Processing (OLAP)
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Manipulation of information to create business intelligence in support of strategic decision making.
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Business intelligence
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Broad term describing information that people use to support their decision-making efforts.
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Decision Support System
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Models information to support managers and business professionals during the decision-making process.
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DSS - 1. Sensitivity Analysis
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The study of how changes impact certain parts of the model.
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DSS - 2. What-if Analysis
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Checks the impact of a change in the solution.
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DSS - 3. Goal-Seeking Analysis
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Finds the inputs necessary in order to achieve a goal.
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Executive Information System (EIS)
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Specialized DSS for senior-level executives within an organization.
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EIS - Consolidation
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Relate simple information such as financial information of a region and relate it to larger areas such as a single global level.
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EIS - Drill-down
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View details, and details of details, of information.
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EIS - Slice and dice
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Looking at information from different perspectives.
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