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What is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint?
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Business process model
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Which type of model represents the current state of the operation that has been mapped, without any specific improvements or changes to existing processes?
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As-Is process model
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What does BPR assume about the current process in the extreme?
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Current process is irrelevant
Current process is broken Current process must be overhauled from scratch |
What is the analysis and redesign of workflow within and between enterprises?
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Business process reengineering
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A shopping bot is one of the simplest examples of an intelligent agent.
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True
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Sensitivity analysis, what-if analysis, and goal-seeking analysis are the three quantitative models typically used by a DSS.
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True
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Which form of AI is widely used for environmental scanning and competitive intelligence?
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Intelligent agents
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Which of the following is an example of transactional information?
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Withdrawing cash from an ATM
Making an airline reservation Purchasing stock |
How do decision-making information systems work?
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By building models out of organizational information to lend insight into important business issues and opportunities
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Which of the following is the most commonly used form of AI in the business arena?
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Expert System
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What is the process called when waiting in line at the grocery store?
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Checkout
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What is a customer facing process?
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Result in a product or service that is received by an organization's external customer
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What integrates information from multiple components and tailors the information to individual preferences?
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Digital Dashboard
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Usiness process reengineering is the analysis and redesign of workflow within and between enterprises.
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True
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What is business process reengineering?
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The analysis and redesign of workflow within and between enterprises
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