Intro to Business Ch8, 9, 10, 11, 12, 13, 14

Intro to business ch8, 9, 10, 11, 12, 13, 14

72 cards   |   Total Attempts: 188
  

Cards In This Set

Front Back
Redesigning an organization to that it can more effectively and efficiently serve its customers
Restructuring
A temporary networked organization made up of replacement firms that join and leave as needed
Virtual corporation
Employees who are part of the chain of command that is responsible for achieving organizational goals
Line personnel
A system in which one person is at the top of the organization and there is a ranked or sequential ordering from the top down of managers who are responsible to that person
Heirarchy
Term used to describe all activities managers do to help their firms create goods
Production management
The value producers add to materials in the creation of finished goods and services
Form utility
That part of the production process that physically or chemically changes materials
Process manufacturing
That part of the production process that puts together components
Assembly process
Tailoring products to meet the needs of individual customers
Mass customization
Consistently producing what the customer wants while reducing errors before and after delivery to the customer
Quality
The common name given to quality management and assurance standards
ISO 9000
A collection of the best practices for managing an organizations impact on the environment
ISO 14000
In a PERT network, the sequence of tasks that takes the longest time to complete
Critical path
Make employees productive and give them satisfaction
Motivators
The idea that employees try to maintain equity between inputs and outputs compared to others in similar positions
Equity theory