Front | Back |
COMMUNICATION
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= RELATIONSHIP
EXHANGE INFORMATION AMOUNG 1 OR MORE PEOPLE |
THEORY
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EXPLAIN AND STUDY HUMAN CONDITION
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AXIOMS
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SPEAKER/LISTENER
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MODEL
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HOW A THEORY OPERATES
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MESSAGE
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COMMUNICATION GOAL
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SYMMETRY
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EQUAL PIECES
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VALUES
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BELIEFS, ATTITUDES
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INEVITIABILITY
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IT'S GOING TO HAPPEN - UNAVOIDABLE
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AMBIGUITY
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UNCLEAR
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CHANNEL
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HOW THE MESSAGE IS SENT: FACE TO FACE,
EMAIL, CONFERENCE CALL, ETC. |
COMPETENCE
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COMMUNICATE EFFECTIVELY
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COMPLEMENTARY RELATIONSHIP
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THINGS THAT SIMILAR AND DIFFERENT IN A RELATHIONSHIP
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CONTEXT
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ENVIRONMENT THAT COMMUNICATION TAKES PLACE
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DECODING
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TRANSLATE MESSAGE
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ENCODING
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SENDS MESSAGE
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